Terms & Conditions

MISSION STATEMENT.


To provide the customer with the best performance products and unbiased advice available, to suit their needs.

You will get our genuine opinions on the performance, fit and value of all products we sell, very often backed up by our own personal use and/or independent testing.

One of our demonstrator vehicles is normally available for customer inspection.



TERMS AND CONDITIONS OF SALE.

 

General Conditions

Unless otherwise stated, all prices include VAT.

As many of our products are imported, prices - printed and/or website - may be subject to change without notice due to fluctuating currency exchange rates. We will confirm prices at time of order.

International orders can normally only be accepted via Paypal, or Electronic Bank Transfer. Please enquire for more details.

All items must be prepaid in full and are non refundable. Once placed an order cannot be cancelled.

Eisenmann exhausts are individually custom made to each order, and as such their supply does not fall under the purview of the UK Distance Selling Act 2000 etc. 

Typical production times are 3 to 4 weeks, but may vary, dependant on factors such as current work load, material supply etc. We cannot always guarantee an exact delivery date. 

Carriage costs for the return to CA Technologies International Ltd and it’s agents, of any goods for credit or exchange etc., are the responsibility of the customer, unless in exceptional circumstances and by prior agreement . 

No warranty is given nor implied on any goods if used for racing, track days or similar events.

CA Technologies International Ltd will not be liable for loss or damage from any package or from any unpacked delivery, unless we are advised of any discrepancies thereof within 48 hrs of receipt of shipment.

We are happy to arrange installation of any product at our own or one of our agent’s workshops by individual arrangement. Please note that the purchase of parts from CA Technologies International Ltd does not infer or imply mandatory installation of said parts by CA Technologies International Ltd and it’s agents. 

The sale of parts and installation of parts are considered as separate contracts. CA Technologies International Ltd and it's agents are at liberty to cancel either, for whatever reason prior to the installation date. 

Please note that any deposits or payments made towards installation are normally not refundable on cancellation of installation. 

 

Payment

Acceptable forms of payment are, at our discretion:

 

·         Cash

·         Bank / Wire Transfer

·         Debit Card

·         Paypal (eChecks will be held until cleared.

 

 

Mail order items purchased on a Debit card can only be delivered to the cardholding/billing address.

We reserve the right to refuse suspect Debit card payments and to carry out additional security checks including address verification, bank referrals etc.

Please note that due to administration charges Paypal & Bank Transfer transactions incur a 3.5% transaction fee.

Overseas orders must normally be paid by bank transfer only. 

 

Prices

All prices are quoted inclusive of VAT and shown in £GBP currency. Prices are subject to change without prior notice. You will be notified of any price change at time of order


 

Returns

We do not accept unauthorized returns. In the event that an item should be returned, the customer must first contact us, and obtain a return authorization number.

No credit will be issued for damaged, installed or deformed (due to fitment) items.

Items will be inspected prior to issuance of any credit. 

All items eligible for return are subject to a 15% restocking fee, except in cases where the return was caused by our error.